A quick update to reassure you, our valued customers, that the FX Business Centre as a key provider to government agencies, medical practices and other essential service organisations, are currently operating and servicing all of our customers on the South Coast & Monaro region.
In line with the current NSW government public health orders, our showroom/retail shopfront in Batemans Bay is closed to public browsing. It is still open for 'click and collect' of consumable orders for customers who normally pick up stock from our office.
Most of out team are working remotely which may cause some delays in answering phone calls. We encourage you to log service calls and place consumable orders online via our website here.
We have also reached out to our key couriers and transport providers who have advised us that they are still operational so we don't anticipate any disruption to delivery of equipment or supplies to customers.
Obviously the situation is fluid and we’ll continue to adapt to and comply with any future government directions and best practices.
What we are doing in response to COVID-19
We continue to take special precautions and adhere to strict protocols in relation to our operations in order to maintain the health and safety of our staff and customers. These include;
How you can help us support you in this crisis
In order to support our customers, we ask you to notify us of any risks to our staff attending your site to support you. These risks include if you have anyone onsite who is displaying COVID-19 or flu like symptoms, has been in a hotspot area or exposure site recently or has been in contact with a confirmed case. All customers are reminded of their WHS obligations to notify of potential hazards in their workplace.
Thank you for your ongoing support and understanding during these challenging times. If you have any questions or concerns, please don’t hesitate to Contact Us.